How to cancel your location at Thermotel

To guarantee your reservation, you have made a deposit (€200 for a 3-week stay).

How to cancel your location at Thermotel ?

In principal, this deposit belongs to us for any cancellation.

You have the possibility of taking out specific cancellation insurance proposed by GAN in order to obtain the reimbursement of your deposit if the reason for cancellation is covered in the contract.

You can also pay this deposit with your credit card (by telephone) and use your cancellation insurance which is included in the conditions of the Visa Premier card or Gold Mastercard.

For more information, our hostesses are available from 8 am to 7 pm, 7 days a week.